Privacy Policy

At ScalingWeb ("we," "our," or "us"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.scalingweb.com (the "Site") or use our services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Site or use our services.

1. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Fill out contact forms on our website
• Subscribe to our newsletter or marketing communications
• Request information about our services
• Create an account or profile
• Participate in surveys, contests, or promotions
• Communicate with us via email, phone, or other channels

The personal information we collect may include:

• Name and contact information (email address, phone number, mailing address)
• Company name and job title
• Payment and billing information
• Username and password
• Professional information relevant to our services
• Any other information you choose to provide

Automatically Collected Information

When you visit our Site, we may automatically collect certain information about your device and browsing actions, including:

• IP address and location data
• Browser type and version
• Operating system
• Referring website
• Pages visited and time spent on each page
• Click-through rates and navigation patterns
• Device identifiers and mobile device information

Cookies and Tracking Technologies

We use cookies, web beacons, pixels, and similar tracking technologies to collect information about your browsing activities. Cookies are small data files stored on your device that help us improve your experience on our Site. You can control cookie settings through your browser preferences, but disabling cookies may limit your ability to use certain features of our Site.

2. How We Use Your Information

We use the information we collect for various purposes, including:

• Providing, maintaining, and improving our services
• Processing transactions and sending related information
• Responding to your comments, questions, and requests
• Sending you technical notices, updates, security alerts, and administrative messages
• Providing you with news, special offers, and general information about our services
• Monitoring and analyzing trends, usage, and activities
• Detecting, preventing, and addressing technical issues
• Protecting against fraudulent, illegal, or harmful actions
• Complying with legal obligations and enforcing our terms and policies
• Fulfilling any other purpose for which you provide information

3. How We Share Your Information

We may share your information in the following circumstances:

Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance. These service providers are contractually obligated to protect your information and use it only for the purposes we specify.

Business Transfers

If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email and/or prominent notice on our Site of any change in ownership or uses of your personal information.

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities, including to meet national security or law enforcement requirements.

Consent

We may share your information with your consent or at your direction.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data in transit and at rest
• Regular security assessments and audits
• Access controls and authentication procedures
• Employee training on data protection and privacy
• Secure data storage and backup procedures

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: You may request access to the personal information we hold about you
• Correction: You may request that we correct inaccurate or incomplete information
• Deletion: You may request that we delete your personal information
• Portability: You may request a copy of your information in a structured, machine-readable format
• Objection: You may object to certain processing of your information
• Restriction: You may request that we restrict the processing of your information
• Withdraw Consent: Where we rely on consent, you may withdraw it at any time

To exercise these rights, please contact us using the information provided below. We may need to verify your identity before processing your request.

Marketing Communications

You can opt out of receiving marketing emails from us by clicking the "unsubscribe" link in any marketing email or by contacting us directly. Even if you opt out of marketing communications, we may still send you transactional or administrative messages.

7. Children's Privacy

Our Site and services are not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If we learn that we have collected personal information from a child under 16, we will take steps to delete such information as soon as possible.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country. We take appropriate safeguards to ensure that your personal information remains protected in accordance with this Privacy Policy.

9. Third-Party Links

Our Site may contain links to third-party websites, services, or applications. We are not responsible for the privacy practices of these third parties. We encourage you to read the privacy policies of any third-party sites you visit.

10. California Privacy Rights

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA), including:

• The right to know what personal information we collect, use, disclose, and sell
• The right to request deletion of your personal information
• The right to opt-out of the sale of your personal information (we do not sell personal information)
• The right to non-discrimination for exercising your privacy rights

To exercise these rights, please contact us using the information below or visit our "Do Not Sell My Personal Information" page.

11. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of our Site or services after any changes indicates your acceptance of the updated Privacy Policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at: